Privacy policy

Platform Life Ltd (‘PLATFORM_’, ‘we’, ‘our’, ‘us’) takes the privacy of your information very seriously. This policy explains how and for what purposes it uses the information that is collected about you. Please read this privacy policy carefully. By submitting any personal information to us or using any of the services that we offer, you are agreeing to be bound by this policy in respect of the information collected about you.

If you have any queries about the policy, please get in touch at privacy@platform.life.

All information is collected and retained by Platform Life Ltd, a company registered in England & Wales with company registration number 9922265 whose registered office is at:

Marble Arch House
66 Seymour Street
London
W1H 5BT
United Kingdom

We reserve the right to amend our privacy statement to reflect changes to our business, website or to data protection legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms.

Personal Data Collected

Personal data means any information about an individual from which that person can be identified. It does not include any data which has been anonymised such that a person’s identity is removed. We collect, use, store and transfer different kinds of personal data.

We collect information you give us when you book a viewing, register with us, email us, contact us and when requesting information. We require only the information we need to provide the service to you.

In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing bookings and queries. Any additional information requested will be to help us improve our services, over and above the basic required information, and it will be clear on the form that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

Information We Automatically Collect

When you browse the website or make a purchase, we may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally will not identify you personally and we will not use this information in connection with any personally identifiable information you have provided.

Other Data

We may keep a record of data which is logged automatically by our ISP’s servers, and which we analyse. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our site. We do not store or analyse this data in a way that identifies any individual.

Use of this information

We will use your gathered information in order to:

• provide you with the goods or services that you have requested
• with your permission,  we will use your details to send you information about other products and services that may be of interest to you
• verify your identity
• analyse it so that we can administer, support, improve and develop our services to you
• obtain your views or comments on the services we provide and to notify you about important changes or developments to our services
• Further, where you have consented, we might also use your information to let you know about other services which we or a specially selected third party offers. This might include, but might not be limited to, information relating to new property developments, properties for rent, home improvement, technology, any of which may be of interest to you. We may contact you by post or telephone, as well as by e-mail. We may also send you newsletters containing general information regarding our services

You may ask us to remove you from our mailing lists at any time by emailing us at privacy@platform.life. You may also contact us in order to exercise your option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information.

Third Party Websites

Any information, communications, or materials you submit to us via a social media or third-party websites is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

Our website may include links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Changes to Privacy Policy

We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, booking a viewing or otherwise interacting with Platform Life.

You are entitled to apply to us for a copy of the information that we hold about you and to have inaccuracies corrected.

Questions

If you have any questions about our privacy statement or the information we hold about you, please contact us on privacy@platform.life.